Privacy Policy
Last updated: May 2026
Wisbech Pest Control is committed to protecting your privacy and handling personal information responsibly in accordance with UK GDPR and applicable data protection laws.
Who We Are
Wisbech Pest Control operates as a lead generation and referral service connecting users with independent pest control contractors.
Contact details:
Email: info@pestcontrolwisbech.co.uk
Phone: 07445 157 973
Postal correspondence details may be provided upon reasonable request via email.
What Information We Collect
We may collect:
name
telephone number
email address
property address
enquiry details
IP address and browser information
call recordings where applicable
How Your Information Is Used
Your information may be used to:
respond to enquiries
connect you with relevant contractors
improve website functionality
maintain records of communications
comply with legal obligations
Sharing Information With Contractors
Where appropriate, enquiry details may be forwarded to independent third-party contractors operating in your area.
This may include:
your name
contact details
property information
details about the pest issue
Contractors are responsible for handling your information in accordance with their own privacy policies and legal obligations.
Call Recording
Telephone calls may be recorded or processed using Twilio or similar communication platforms for:
training purposes
quality monitoring
record keeping
dispute resolution
Legal Basis For Processing
We process personal data under one or more of the following lawful bases:
consent
legitimate interests
contractual necessity
legal obligations
Data Retention
We retain personal information only for as long as reasonably necessary for operational, legal or administrative purposes.
Your Rights
Under UK GDPR, you may have rights including:
access to your data
correction of inaccurate data
deletion requests
restriction of processing
objection to processing
data portability
Requests may be submitted via email.
Security Measures
We aim to take reasonable technical and organisational measures to protect personal information. However, no online transmission can be guaranteed completely secure.
Third-Party Services
This website may use:
analytics providers
hosting services
communication platforms
spam prevention tools
These services may process limited technical data as part of website operation.
Changes To This Policy
This policy may be updated periodically to reflect legal or operational changes.